There are many reasons why eCommerce sales are continuing to grow. Although we might not ever see the end of brick-and-mortar stores, online sales are most likely going to be the way of the future. We live in a world of online shoppers, and that is not going to change. If your business cannot change and keep up with modern trends, you should not be surprised if sales drop and your business struggles. Newburgh NY offers your business the best warehouse that allows you to scale up and down services based on exact needs.
Online shoppers demand seamless online/shipping experiences that are completed in a timely fashion. Shipping issues, packing, and returns can prevent shoppers from ever making a purchase again. These new shoppers have significant power to research and shop at a wide array of businesses at a comfortable pace.
Online shopping has created a culture where shoppers need instant gratification. Many major retailers offer free or inexpensive two-day shipping. When a customer orders a product from your site, they expect to receive it quickly. If they see a 2+ week shipping notification, they often get angsty and impatient. You should not be surprised if that shopper turns to Amazon prime for their next order. Online shoppers also demand a robust and easy return processing system.
Social media is also playing a large role in moving shopping online. As people scroll through their feeds, they see products that they want to order. People begin to do research, which turns people to reviews and comment sections. A few bad reviews on social media can devastate a business.
For more information about the best warehouse Newburgh NY offers, you should not hesitate to give our talented team a call.
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