NEWBURGH, NY · ORDER PROCESSING & FULFILLMENT
CHECKOUT IS THE START. WE OWN THE REST.
The moment a customer buys, order data streams into our system. From Newburgh, NY we pick, pack, and dispatch across NYC, NJ, and the East Coast corridor. Brands that outgrew self-storage choose us for reliable warehouse fulfilment services without adding leases, staff, or equipment.
Forty years operating, FDA registered, six loading docks, and a portal that shows everything: receipts, picks, adjustments, and returns. One building for DTC and retail.
40
Years Operating
FDA
Registered Facility
6
Loading Docks
1
Live Client Portal
Every Channel, One Inventory Feed
Every storefront feeds one inventory pool instantly no manual entry, no lag. We handle order processing and fulfillment from Shopify, WooCommerce, BigCommerce, TikTok Shop, Amazon FBM, and Walmart WFS, with real-time sync that pulls orders, updates stock, and pushes tracking.
One system routes DTC single-item picks and retail freight from the same stock. Clear visibility, no oversells, consistent handoff to carriers.
Precision at Every Order
Structured pick sheets, barcode verification, and right-sized packaging keep accuracy high and dimensional weight fees low.
[ PICK ]
Precision Pick & Pack
Optimized storage locations and digital pick sheets, with barcode verification and a double-check at the packing station.
[ KIT ]
Custom Packaging & Kitting
POP displays, multi-item subscription boxes, seasonal bundles, and branded tissue or inserts for a designed unboxing.
[ B2B ]
EDI & Retail Compliance
Uniform freight loads and cross-docking workflows built to big-box routing manuals — no chargebacks, no receiving delays.



From Order to Carrier, With Accuracy
Every order moves through a verified workflow designed for accuracy. Newburgh offers reliable carrier pickups, careful handling, and tracking pushed back to your store automatically.
Right-sized packaging protects products and keeps freight efficient. Carrier selection is optimized without time-based promises just consistent, documented handoffs.
01
ORDER PROCESSING
Orders are received through our fulfillment system and prepared for picking based on the required shipping and handling instructions..
02
PICK, PACK & VERIFY
Completed orders are prepared for carrier pickup, with shipment information and tracking updates available through our fulfillment system and connected ecommerce platforms..
03
CARRIER HANDOFF & TRACKING
Reliable relationships with UPS, FedEx, DHL, and USPS secure late-afternoon pickups.
You See The Same Data We See - No Black Boxes, Just Clear History
Cloud-based monitoring keeps you in control of goods you don’t physically hold. Our portal gives lot and batch tracking, expiration auditing, and serial logging with receipts, picks, adjustments, and returns all visible.
You see the same data we see. No black boxes, just clear inventory history and actionable alerts.
[ LOT ]
Lot & Batch Control
Monitor manufacturing cycles, manage quality variations, and run precise inventory isolation when required.
[ FEFO ]
Expiration Date Auditing
Mandatory for cosmetics, supplements, and health items — oldest batches ship first to protect shelf life and compliance.
[ SN# ]
Serial Number Allocation
High-resolution individual logging safeguards electronics, luxury items, and high-value goods through storage.
Fixed Overhead, Turned Variable
Pay only for the footprint you use and the labor you need. No leases, no equipment purchases, no fixed staffing overhead.
Our variable model flexes with your volume scale up for peak season, down in slower months. You keep capital free for growth.
RUNNING IT YOURSELF
- Long-term commercial leases
- Capital investment in handling equipment
- Fixed labor costs year-round
METRO-PACK VARIABLE MODEL
- Pay for footprint actually occupied
- Labor scales with order volume
- Cash flow freed for growth & marketing
Turn Returns Into Resellable Inventory - Fast
The transaction doesn’t end at delivery. Our fulfillment and shipping services include a closed-loop returns process inspection, sorting, and restocking with a clear audit trail.
Restockable units return to the shelf and become sellable again in the portal. Less write-off, faster resale, and full visibility on every return reason.
Returned Package Arrives
Detailed Quality Inspection
Damaged
Documented / disposed
Restockable
Refurbished & re-labeled
Returned to Warehouse Shelf
Common Questions
How to choose a contract packaging company in New York?
When choosing a contract packaging partner in the New York area, prioritize proven experience, regulatory certifications, and physical facility capabilities. Look for a provider with a long-standing history of stability, advanced automated machinery like Shanklin shrink systems, and an adaptable workforce capable of handling seasonal volume spikes. It is critical to confirm that they carry essential credentials, such as an FDA registration, especially if your business handles topically applied cosmetics, nutritional supplements, or food-grade items.
What is the cost of third-party packaging services in NYC?
The overall cost of contract packaging services varies based on the mechanical steps required, manual assembly times, order volumes, and material costs. Simple automated shrink-wrapping projects feature a lower price point per unit due to high mechanical speeds. Intricate manual multi-item kitting, building custom retail displays, or applying specialized barcoding involves individual labor steps, which are priced based on assembly complexity. Metro-Pack provides customized, transparent price quotes that break down every step, ensuring you only pay for the exact resources your project uses.
Does Metro-Pack provide shrink wrapping and hand assembly in NYC?
Yes, Metro-Pack provides professional shrink wrapping and meticulous manual hand assembly services for businesses throughout the New York City metropolitan market. Our main operations center is located in Newburgh, New York, just outside the high-traffic zones of the inner city. This strategic location lets us avoid urban real estate surcharges and city traffic bottlenecks while maintaining daily transport access across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
What equipment is used in modern packaging facilities like Metro-Pack?
A professional, high-volume contract packaging center relies on commercial-grade automation to ensure absolute production consistency. Our New York facility utilizes two advanced Shanklin shrink wrap production lines to deliver clean, professional heat-shrink seals. Additionally, we utilize industrial radiofrequency (RF) sealing systems for clear theft-resistant blister cards, high-resolution inline ink-jetters for instant expiration lot-coding, and custom label-application systems to ensure perfectly flat barcode placement on high-volume runs.
Can I outsource hand assembly and labeling in New York?
Absolutely. Outsourcing complex hand assembly, multi-item bundling, labeling, and point-of-purchase display construction is an ideal way to eliminate fixed internal labor expenses and warehouse management overhead. By handing these detailed manual workflows over to Metro-Pack’s specialized staff, you remove the hassle of hiring temporary personnel, managing extra warehouse space, and purchasing specialized tools, allowing your team to focus entirely on marketing and product engineering.
Is Metro-Pack a good choice for startup packaging needs in New York?
Yes, Metro-Pack is a fantastic partner for growing brands and early-stage startups that need to scale rapidly without investing heavy capital in internal warehouse machinery. Our flexible terms allow businesses to test new custom product kits, update retail packaging designs, and manage seasonal sales surges without being trapped by rigid long-term commercial lease agreements or steep volume minimums.
Where can I get reliable shrink wrapping services in New York?
Metro-Pack offers high-speed shrink wrapping services out of our secure, FDA-registered facility in Newburgh, New York. Equipped with commercial-grade Shanklin automated lines, our team wraps individual retail goods, groups items for multi-pack promotions, and seals open-top display boxes. This efficient processing ensures your inventory stays clean, protected, and ready for immediate retail distribution across the East Coast.
